Diferencia entre revisiones de «Zoho»
(→Step 2: Link PBX extensions with users) |
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= Step 2: Link PBX extensions with users= | = Step 2: Link PBX extensions with users= | ||
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| + | You must associate each Zoho user with its corresponding PBX extension. This is very important for making and receiving calls. | ||
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| + | In this example, Penélope is zoho_v3@duocom.es in zoho and extension 1 in PBX. | ||
| + | If you have extensions where multiple people receive calls, you will need to select all zoho users associated with CTRL key (See extension 0 in the example). | ||
[[Archivo:zoho_usuarios.png]] | [[Archivo:zoho_usuarios.png]] | ||
=Voice recordings= | =Voice recordings= | ||
Revisión del 10:32 9 dic 2020
Sumario
Requirements
- You should be client, register in Telefácil, or sign up
- You should have a PBX hired, if you don't have one you should create new PBX
Step 1: Enable integration
- Go to PBX configuration > CRM > Zoho
- Select Zoho, you should activate the integration clicking in blue button Activar integración.
Step 2: Link PBX extensions with users
You must associate each Zoho user with its corresponding PBX extension. This is very important for making and receiving calls.
In this example, Penélope is zoho_v3@duocom.es in zoho and extension 1 in PBX. If you have extensions where multiple people receive calls, you will need to select all zoho users associated with CTRL key (See extension 0 in the example).
